Employers’ Strategies Adopting Support for Nigerian Higher Education Institutions Enhancing College Graduates Employability

Date of Conferral

10-16-2023

Degree

Ph.D.

School

Management

Advisor

Hamid Kazeroony

Abstract

In Nigeria, employers face the challenge of recruiting and retaining a competent workforce. Most college graduates cannot perform basic office tasks. The problem is that employers in service organizations are failing to adopt strategies to support Nigerian higher education institutions to enhance graduate employability. The purpose of this qualitative single case study was to explore the strategy an employer in a service organization adopts to support Nigerian higher education institutions in enhancing college graduate employability. The stakeholder theory underpinned this study. Five managers and five graduate employees using purposeful sampling were interviewed in a service organization in Lagos, Nigeria. Data were analyzed using pattern-matching logic after triangulation of emerging themes from interviews and triangulating the themes with internal and external organizational artifacts. Research results showed that employers have not supported higher education institutions in enhancing the employability of graduates. A potential positive social change is that the study’s findings could help establish impactful collaboration between higher education institutions and employers in the service sector to boost graduate employability and minimize college graduate unemployment.

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