Strategies Leaders Use to Mitigate Voluntary Employee Turnover

Date of Conferral

10-10-2023

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Dr. Michael Campo

Abstract

Employee turnover is an issue in the US healthcare industry, and nursing home leaders are concerned with its adverse effect on organizational performance, profit, and viability. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore strategies nursing home leaders used to mitigate voluntary nurse turnover. Data were collected using semistructured interviews via videoconference with five nursing home managers and gathering public information from the leaders’ institutions. Lester et al.’s seven-step thematic analysis process informed the findings' interpretation. Four themes emerged: compensation and rewards, effective communication, effective leadership, and training and development. A key recommendation is for nursing home leaders to focus on nurses’ job satisfaction while promoting a healthy work-life balance. The implications for positive social change include the potential to create employment, which may enhance people’s living standards and prosperity and reduce poverty within the community.

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