Date of Conferral

2023

Degree

Ph.D.

School

Psychology

Advisor

Jay Greiner

Abstract

Although researchers have studied workplace gaslighting (a devious and manipulative tactic used by abusers) in recent years, little is known about it. The purpose of this hermeneutic phenomenological study was to examine the lived experiences of entry-level employees with gaslighting. The conceptual frameworks for this study were the resilience and posttraumatic growth (PTG) concepts. The sample consisted of currently employed participants ages 20 - 45 with two or more years of college experience who, during their first year in an entry-level position, experienced gaslighting. Semi-structured interviews were conducted via Zoom and data was analyzed and coded manually. The analysis revealed themes associated with the experiences of the participants with gaslighting and PTG: a) Stories about workplace gaslighting, b) Understanding of the phenomenon, c) Toxic workplace environment, d) Who the gaslighters were and when did the abuse start, e) Gaslighting tactics, f) Possible reasons for the abuse, g) Effect of gaslighting in participants' lives, h) Reporting the abuse, i) Coping with the abuse, j) Effect of gaslighting in job performance, k) Stories about starting new at a different job, l) Positive changes as a result of the gaslighting experience, m) Role of resilience in participants' ability to develop PTG, n) Resilience based on previous gaslighting experiences, o) Role of mental health professionals in healing process, p) Stories of resilient moments, q) In hindsight, and r) Using lived experiences to help other victims. The findings of this study can benefit both entry-level and experienced employees facing workplace gaslighting. Additionally, raising awareness about gaslighting can lead positive social change through a healthier, more enjoyable, and productive workplace for everyone involved.

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