Date of Conferral
2023
Degree
Doctor of Healthcare Administration (D.H.A.)
School
Health Services
Advisor
Robin S. Carlson
Abstract
AbstractLeaders of health care organizations have limited evidence of the impact of pulmonary embolism response teams (PERTs) on quality outcomes for patients with an intermediate and high-risk pulmonary embolism (PE). The purpose of this quantitative study was to determine whether there was any significant difference in patient HCAHPS linear mean scores for instructions given about medication and overall care between acute care hospitals with and without PERT teams. Donabedian’s framework for assessing health care quality was used as the theoretical foundation for this research. Survey data collected by the Centers for Medicare and Medicaid, as part of its Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), were analyzed to determine the impact PERT-designated acute care hospitals have on patient experience; the HCAHPS domains that were evaluated were information given to patients regarding medications and the patient’s overall experience of care. Results of independent sample t-tests indicated that PERTs significantly affected communication about medication scores and a hospital’s overall rating of care. The findings confirm that PERTs have a positive effect on hospital quality measures. The study may contribute to positive social change by providing health care administrators an option for improving the treatment plan for PE and providing high-quality care to meet the needs of patients with this diagnosis.
Recommended Citation
Simpkins-Morris, Sabrina Renee', "Impact of Pulmonary Embolism Response Teams on Patient Quality Ratings" (2023). Walden Dissertations and Doctoral Studies. 14774.
https://scholarworks.waldenu.edu/dissertations/14774
