Date of Conferral



Doctor of Business Administration (D.B.A.)


Business Administration


Levita Bassett


Lack of employee engagement as a result of deficient behavioral leadership strategies has the potential for adverse business outcomes on productivity, business mission, and strategy. As a result of this qualitative single case study, hospital department managers who apply behavioral leadership strategies are more likely to promote an environment conducive to employee engagement. Grounded in the employee engagement theory, the purpose of this qualitative single case study was to explore behavioral leadership strategies hospital department managers use to promote an environment conducive to employee engagement. The participants were five hospital department managers who had been successful with employee engagement. Data were collected using semistructured interviews, a review of organization employee handbooks, and employee meeting notes. Through thematic analysis, three themes were identified: (a) increased employee engagement with open communication, (b) empowering employee decision making, and (c) relationship development. A key recommendation is for business leaders to acknowledge the needs of their employees and continue to improve their behavioral leadership strategies. The implications for positive social change include the potential to retain valued employees and support the local community workforce through workers giving back their time.