Date of Conferral

2023

Degree

Ph.D.

School

Management

Advisor

Lisa Barrow

Abstract

While levels of engagement have slightly increased, employee engagement in the U.S. federal government sector still significantly lags when compared to the private sector. When asked if organizational leaders generate high levels of motivation and commitment in the workforce, only 48% of U.S. federal government employees indicated a positive response. The purpose of this quantitative correlation study and primary research question was to determine to what extent, if any, does a relationship exist between perceptions of leadership communication and effectiveness and employee engagement in the U.S. federal government sector. The theoretical framework of this quantitative correlational study was informed by William A. Kahn’s theory of personal engagement and the public service motivation theory. An online survey was employed, and a total of 139 participants were included in this study. To test the research hypothesis, a linear regression analysis was conducted. The findings suggest that there is a significant relationship between perceptions of leadership communication and effectiveness and levels of employee engagement; public service motivation and employee engagement; and trust in leadership and employee engagement in the U.S. federal government. These findings may help contribute to positive social change as improved engagement and leadership practices may enhance productivity and increase employee effectiveness in the federal workplace.

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