Date of Conferral

2023

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Janet Booker

Abstract

Corporate social responsibility (CSR) positively impacts performance and profitability for small and medium-sized enterprises (SMEs). Small and medium-sized enterprise leaders are reluctant to engage in CSR activities because of the assumed high-cost implication and possible impairment of profitability. Grounded in social capital theory, the purpose of this quantitative correlational study was to examine the relationship between workforce-based CSR activities, society-based CSR activities, market-based CSR activities, regulation-based CSR activities, and SMEs’ business profitability. The participants were 109 SME owners in Lagos, Nigeria. Data were collected using questionnaires administered online through google forms. The results of the multiple linear regression were significant, F (4, 104) = 20.736, p < .05, R2 = .444. A key recommendation is for SMEs to invest in workforce-based, society-based, and regulation-based CSR activities. The implications for positive social change include the potential to provide more job opportunities for community members, reduce poverty levels, and enhance government revenue streams through the payment of more taxes.

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