Date of Conferral

2023

Degree

Ph.D.

School

Public Policy and Administration

Advisor

Lori A. Demeter

Abstract

The specific problem addressed through this study is the need for more research examining the potential of poor social skills to influence low retention levels in Ghanaian universities. Reasons for low student retention in Ghanaian universities, including students with inadequate social skills to complete their degrees, were explored in this qualitative study. The first research question asked about the lived experiences of university students in Ghana as they relate to the extent of social development skills in higher education, and the second question asked about the lived experiences of university students in Ghana surrounding decisions to leave or stay in schools. Tinto's student integration theory was used to frame the study. The needed social skills of Ghanaian university students were described through Zoom interviews with 16 participants. The social skills included communication, empathy, confidence, teamwork, critical thinking, and agile thinking. Most students demonstrated commitment to completing their degrees and recognized the significance of social skills in their future professions. However, financial difficulties, a yearning to explore other countries or study overseas, and inadequate guidance were some factors that prompt students to drop out. The significance of the study for positive social change is that degree completion may help students from Ghana compete for jobs in Ghana and beyond. Learning institutions can utilize the results of this study to establish mentorship programs that promote social interaction among students, leading to improved social skills and higher student retention rates in universities.

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