Date of Conferral
2023
Degree
Doctor of Business Administration (D.B.A.)
School
Business Administration
Advisor
WooYoung Chung
Abstract
Many dental centers are leveraging onsite 3D printing to increase their productivity and improve the quality of care they provide. However, dental center leaders lacking strategies to implement onsite 3D printing in their dental centers fail to take advantage of the substantial benefits of using this new technology. Grounded in the theory of disruptive innovation, the purpose of this qualitative multiple-case study was to explore strategies dental center leaders use to improve productivity using onsite 3D printing. The participants comprised five dental center leaders in the United States who successfully implemented strategies to improve productivity using onsite 3D printing. Data were collected from semistructured interviews, company websites, and publicly available information. Thematic analysis was used to analyze the data. Three themes emerged: (a) enabling technology strategy, (b) innovative business model strategy, and (c) customer demand strategy. A key recommendation includes ensuring better patient experiences with less chair time, fewer visits, and more access to care. The implications for positive social change have the potential to make affordable quality dental care available to underserved communities, facilitate new career opportunities for local communities, and contribute to the economic development of these communities.
Recommended Citation
Zamanian, Edward, "Strategies Dental Center Leaders Use to Improve Productivity Using Onsite 3D Printing" (2023). Walden Dissertations and Doctoral Studies. 14633.
https://scholarworks.waldenu.edu/dissertations/14633
