Date of Conferral

2023

Degree

Ph.D.

School

Management

Advisor

Keri L. Heitner,

Abstract

The study addressed the need for additional research on how people, groups, and communities influence the organizational process through agency and datedness of research on stakeholder theory. The purpose of this qualitative multiple case study was to explore how Southwestern Arizona law enforcement personnel create strategies to overcome the fear of proactive enforcement engagement and who is involved in their creation and implementation. The research questions addressed this purpose. The conceptual framework was based on stakeholder theory. Data were analyzed with ATLAS.ti using open coding to identify patterns and develop emerging themes from the multiple agencies and employee categories. Findings were triangulated within and across the groups and with the literature. The analysis revealed seven themes: lack of fear, policy, role, job, tools, people, and team. The non-supervisory personnel did not play any role in the creation of strategies for their agency; all assumed that management created strategies. In implementing the strategies, they were only following the guidance of their supervisors. Nor did supervisory personnel play a large role in the creation of strategies within their agencies. These findings reflect internal stakeholders’ potential inability to have a direct effect on positive organizational effectiveness. Further research is needed to find ways to overcome this lack of involvement and improve employer/employee relations. Greater involvement of law enforcement personnel in creating and implementing strategies may help to establish cooperative relationships necessary for the function public safety.

Download

Share

 
COinS