Date of Conferral

2023

Degree

Doctor of Healthcare Administration (D.H.A.)

School

Management

Advisor

Miriam Ross

Abstract

Nurses are an essential part of patient care, and improving retention is important to quality outcomes and the cost of care. An integral aspect of nurse retention is job satisfaction, which may relate to communication provided by organizational leadership. The purpose of this quantitative study was to determine if there was a relationship between perceived effective leadership, nurse job satisfaction, and nurse turnover intent. This potential relationship between leadership communication and nurse turnover was studied with the competing values framework as the theoretical structure. The two research questions addressed the independent variables of perceived effective leadership in a hospital setting and job satisfaction for nursing staff in a hospital setting, and the dependent variable of nursing staff intent to leave, according to the 2018 NSSRN. The secondary data, which included approximately 50,273 nurse respondents, were obtained from the 2018 National Sample Survey of Registered Nurses (NSSRN). A chi-square test of independence was used to analyze the relationship between the variables. Results indicated a significant relationship between perceived effective leadership in a hospital setting and job satisfaction for nursing staff. Results also indicated a significant relationship between the perception of effective leadership in a hospital setting and nursing staff intent to leave. Decreasing nurse turnover may lead to positive social change by ensuring that qualified, dedicated individuals continue to deliver healthcare to the public.

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