Date of Conferral

2023

Degree

Doctor of Business Administration (D.B.A.)

School

Management

Advisor

Gregory Uche

Abstract

Supply chain managers face challenges when adopting new technologies to remain competitive and satisfy consumer demands involving expedited delivery of food and services. Supply chain managers who fail to adopt new technology have a decreased propensity to stay competitive. Grounded in the transformation leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies supply chain managers use in adopting innovative technology. Participants were six supply chain managers who successfully used leadership strategies to adopt new innovative technology. Sources for data collection were semistructured interviews, company archival documents, and field notes. Research data were analyzed via thematic analysis. Four themes emerged: people management, communication, leadership style and relationship, and coaching and empowerment. A key recommendation is for supply chain managers to implement employee training that increases knowledge of technology and helps drive the adoption of innovative technology. Implications for positive social change include the potential for supply chain managers to create job opportunities, provide social amenities and welfare, and support the economic development of regional communities.

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