Date of Conferral
2022
Degree
Doctor of Business Administration (D.B.A.)
School
Information Systems and Technology
Advisor
Theresa Neal
Abstract
As the constraints of the COVID-19 pandemic subside, business leaders are concerned about retaining employees. Business leaders are concerned with employee retention, as replacing an employee can be costly and erode profitability. Grounded in McGregor's theory X and theory Y, the purpose of this qualitative single case study was to explore strategies five first-line leaders in one organization in the Southwest United States used to retain employees who wanted to continue flexible work arrangements post-COVID-19. Data were collected using semistructured interviews and a review of the participants’ corporate websites about the future of the workplace. The three themes that emerged through Braun and Clarke's 6-phase thematic analysis were acknowledgment and acceptance, communication, and collaboration. A key recommendation is for business leaders to acknowledge and accept that there is a "new workplace.” The implications for positive social change include the potential to attract and retain talent, increase the availability of jobs, and improve the environment and economy.
Recommended Citation
Eubanks, Tracy, "Leaders’ Strategies for Accommodating Flexible Work Arrangements to Retain Employees Post-COVID-19" (2022). Walden Dissertations and Doctoral Studies. 14113.
https://scholarworks.waldenu.edu/dissertations/14113
