Date of Conferral

2023

Degree

Doctor of Psychology (Psy.D.)

School

Psychology

Advisor

Derek Rohde

Abstract

States grapple with how to address the opioid epidemic and the growing need for behavioral health (BH) services. Certified Community Behavioral Health Centers (CCBHCs) are a new industry solution to address the need for integrated and coordinated physical and BH care. New CCBHCs are funded by the Federal 223 Substance Abuse and Mental Health Services Administration’s (SAMHSA) grant. However, they must be certified by states to meet the SAMHSA criteria for continued funding. This qualitative study presents a single-case study of a Southern state’s behavioral health department’s (SSBHD) leadership strategy for certifying the CCBHCs in its state and creating a future reimbursement rate for continued services. Implementing CCBHCs benefits SSBHD’s constituents because they will increase access to coordinated whole-health services in a value-based system of care. The Baldrige framework of Excellence assessed the BH organization’s strategic steps for implementing the new CCBHCs. A thematic content analysis of the data revealed the following themes: consultation, review of other states’ CCBHC process, collaboration, and the divergence in SSBHD’s CCBHC certification/reimbursement process. The findings revealed that the SSBHD had a good leadership strategy in place. Recommendations are offered for how to make their strategy more efficient. Executing an efficient strategy for certifying CCBHCs and helping them establish a sustainable reimbursement rate contributes to positive social change because CCBHCs may be the BH service model of the future. Successful implementation of CCBHCs in SSBHD’s state creates a model for the efficient implementation of future CCBHCs.

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