Date of Conferral
2023
Degree
Doctor of Business Administration (D.B.A.)
School
Business Administration
Advisor
Jorge A. Gaytan
Abstract
Registered nurse turnover is a severe problem for all healthcare organizations because it negatively affects financial growth, patient care, and reputation, ultimately resulting in financial losses. Grounded in Herzberg’ two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies hospital leaders use to mitigate RN turnover. The participants included three hospital leaders from three different hospitals in the southeastern United States who mitigated RN turnover. Data were collected from semistructured interviews and company documents and analyzed using Yin’s five-phase data analysis process. Three themes emerged: nurse engagement, job satisfaction, and trust in leadership mitigated RN turnover. A key recommendation is for hospital leaders to engage RNs by providing career growth opportunities. The implications for positive social change include the potential to promote safer and healthier working environments to protect workers’ well-being and increase community residents’ living standards.
Recommended Citation
Cooper Jr, James Edward, "Strategies to Mitigate Nurse Turnover" (2023). Walden Dissertations and Doctoral Studies. 14061.
https://scholarworks.waldenu.edu/dissertations/14061
