Date of Conferral
2023
Degree
Doctor of Business Administration (D.B.A.)
School
Business Administration
Advisor
Kenneth D. Gossett
Abstract
An unsuccessful safety program can negatively affect warehouse efficiency, profitability, and reputation. To provide a safe work environment, warehouse leaders need guidance on establishing policies and training to ensure that all employees are adequately trained and understand the safety expectations of the organization. Grounded in high-reliability organization theory, the purpose of this qualitative single-case study was to explore managerial strategies to improve the warehouse safety culture. The participants were five warehouse managers who demonstrated the ability to successfully improve their organization's safety culture. Data were collected through virtual semistructured interviews and reviews of organizational documentation. The data were analyzed using Yin’s five-step process, which yielded three themes: safety communication, management, and leadership training and development. A key recommendation is for warehouse leaders to increase top-down communication, employee engagement, and incident follow-up. The potential implications for positive social change include decreased work accidents, improved employee safety engagement, and increased safety mindfulness and accountability among local families and the community.
Recommended Citation
Chatmon, Rasheen J., "Managerial Strategies to Improve Warehouse Safety Culture" (2023). Walden Dissertations and Doctoral Studies. 14046.
https://scholarworks.waldenu.edu/dissertations/14046
