Date of Conferral

2023

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

James Glenn

Abstract

Addiction treatment leaders are experiencing challenges in motivating qualified and committed professionals within their businesses. Without strategies to motivate and retain employees, addiction treatment businesses will fail, and patient outcomes can suffer. Grounded in Herzberg’s two-factor theory of motivation, the purpose of this qualitative multiple-case study was to explore strategies addiction treatment leaders used to improve employee motivation. The participants were 10 addiction treatment leaders with demonstrated experience in utilizing leadership strategies to improve employee motivation. Data were collected through semistructured interviews, a review of the literature on employee motivation in addiction treatment organizations, and a review of organizational archival information. Through Yin’s five-step thematic analysis, four themes emerged: (a) employee and peer relationships; (b) recognition, praise, and promotions; (c) adequate compensation; and (d) working environment. A key recommendation for addiction treatment leaders is to increase efforts around employee appreciation events, recognition, and promotional opportunities. The implications for positive social change include the potential to improve the lives of individuals affected by addiction; bridge the gap between these individuals, their families, and the community; and create sustainable addiction treatment businesses across the United States that impact the greater good.

Included in

Business Commons

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