Date of Conferral
2022
Degree
Ph.D.
School
Public Policy and Administration
Advisor
Michael L. Brewer
Abstract
AbstractIn response to the COVID-19 pandemic, which has disrupted lives around the globe, organizations have transitioned to telecommuting. Further research is required to address gaps in the literature regarding the perspectives of employees and organization leaders of these telecommuting policies. This study examined how leaders and employees of a nonprofit organization in southeast Florida perceived implementation of and adaptation to telecommuting policies in response to COVID-19. The study specifically assessed behavioral and utilitarian variables associated with social exchange theory, such as individual engagement and social settings and effects in the workplace, which related to social distancing and telecommuting policies. The data were collected through interviews with 12 employees using purposive sampling techniques, who worked for at least 6 months in a nonprofit organization and exploration of peer-reviewed articles from the past 5 years. The recommendations for organizations based on the findings in this research included to establish new policies and strategies to foster a safe environment that prevents isolation and disconnectedness and meets community goals when adopting telecommuting. In addition, organizations should implement health checks and associated benefits to reduce operational expenses, promote flexibility, and fulfill work and personal responsibilities. Telecommuting has implications for positive social change in that it expands productivity and increases satisfaction within organizations.
Recommended Citation
Washington, Walter Lynn, "Telecommuting Adaptation of a Nonprofit Organization due to the COVID-19 Pandemic" (2022). Walden Dissertations and Doctoral Studies. 13881.
https://scholarworks.waldenu.edu/dissertations/13881
