Date of Conferral

2022

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Gwendolyn Dooley

Abstract

Businesses in the United States lose millions of dollars annually due to low employee performance. However, leaders who develop effective strategies to engage employees may increase employee performance and productivity. Grounded in Khan's theory of employee engagement, the purpose of this qualitative descriptive study was to explore strategies health managers use to engage employees. Participants were eight health care managers from two locations in the northeast region of the United States who demonstrated successful strategies to engage employees. Data were collected from semistructured interviews. The themes that emerged from the thematic analysis were (a) transparency, (b) training, and (c) effective leadership behavior. A key recommendation is for leaders to build trusting relationships with their employees, cultivate employee engagement, and lead positive work behaviors that increase productivity and profitability. Potential implications for positive social change include increasing employee engagement, improving employee satisfaction, and leading to employees' voluntary work within their local communities and the organization's corporate social responsibility

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