Date of Conferral

2022

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Dr. Jaime J. Klein

Abstract

Low employee productivity has the potential to impact small business outcomes negatively. Small business leaders who can develop and use strategies to increase employee productivity, improve employee morale, and lower employee turnover rates can help a business succeed and grow. Grounded in the decision-making model of leadership theory, the purpose of this qualitative, multiple case study was to identify strategies some small business leaders use to increase employee productivity. The participants consisted of one leader from five different small businesses who had experience implementing leadership strategies to improve employee productivity. Data were collected using semistructured interviews, a review of documents, and reflective journaling. Through Yin’s five-step process, four themes were identified: (a) leadership styles, (b) communication barriers, (c) problem solving, and (d) motivation. A key recommendation is for leaders to get to know their employees personally. The implications for positive social change include helping leaders develop effective leadership strategies that could increase employee productivity to gain a competitive advantage.

Included in

Business Commons

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