Date of Conferral
2022
Degree
Doctor of Business Administration (D.B.A.)
School
Business Administration
Advisor
Betsy Macht
Abstract
AbstractSome nonprofit leaders lack strategies to develop cross-cultural competency for improving organizations’ performance. Cross-cultural competencies are needed to manage culturally diverse work teams effectively. Grounded in cultural competency theory, the purpose of this qualitative multiple-case study was to explore the strategies nonprofit leaders use to develop cross-cultural competency for improving organizations’ performance. The participants were seven nonprofit leaders who successfully led teams cross-culturally in Mexico and the United States. Data were collected from semistructured interviews, direct observations, and organizational records. Thematic analysis was used to analyze the data. Five themes were identified: collective alliance strategy, co-decision-making strategy, cooperative goal focus strategy, collectivist culture strategy, and cultural inclusion strategy. A key recommendation for nonprofit leaders is to develop a higher cultural competency and metacognitive skills to improve their team performance and achieve their organization’s goals. The implications for positive social change include the potential to help leaders facilitate a culturally diverse work environment in their organizations and enhance the lives of the people in the communities these nonprofit organizations serve.
Recommended Citation
Olsen, DiAnna, "Cross-Cultural Strategies for Leaders to Improve Organizational Performance" (2022). Walden Dissertations and Doctoral Studies. 13672.
https://scholarworks.waldenu.edu/dissertations/13672
