Date of Conferral

2022

Degree

Ph.D.

School

Psychology

Advisor

Rolande Murray

Abstract

Cyberbullying is a growing problem that has had a negative impact on the health and well-being of employees, which ultimately affects the success and productivity of organizations. In their four branch model of emotional intelligence, Mayer et al. stated that having the ability to perceive emotions, facilitate thought, understand emotions, and manage emotions was important in being able to regulate oneself and overcome adversities. This was the theoretical framework used for the study. The purpose of the current study was to determine what type of emotional effect priming emotional intelligence would have in the presence of perceived cyberbullying in the workplace and determine if emotional intelligence being primed led to an increase in the perceived active response but not in the perceived depression and annoyance response. A self-report survey method was used to collect data utilizing the Schutte Self-Report Emotional Intelligence Test and the Cyber Victimization Emotional Impact scales in addition to a priming essay. The estimated sample size was 53 participants who were workers over the age of 18 years old that had been impacted by cyberbullying. Data were analyzed using a one-tailed, independent samples t test. Although the results were not significant, it is still an important area of study as there are few studies that address emotional intelligence and how it may buffer the perceived effects of cyberbullying in the workplace. Research may reveal that encouraging the development of emotional intelligence might help buffer the effects of cyberbullying, and workers may benefit from fewer stress-related health issues; consequently, companies would potentially have greater productivity leading to positive social change.

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