Date of Conferral

2022

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Ronald Black

Abstract

Construction project managers who fail to implement infrastructure projects successfully negatively impact organizational performance and profitability. Grounded in the contingency management conceptual framework, the purpose of this qualitative multiple case study was to explore strategies Zambian construction project managers use to avoid infrastructure project failure. The participants comprised five construction project managers in Lusaka, Zambia, who reduced infrastructure project failures. Data were collected from semistructured interviews and a review of organization project documents. The Marshal and Rossman seven-step process was used to analyze the data. The following themes emerged: effective project planning, execution, and closure; effective communication; and effective collaboration and coordination. A key recommendation for construction project managers is to develop communication plans based on the project context and environment. The implications for positive social change include the potential to positively impact economic growth, employment creation, and poverty reduction.

Included in

Business Commons

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