Date of Conferral

2022

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Gwendolyn Dooley

Abstract

Financial business leaders who experience significant occupational fraud lose substantial profits. With a greater understanding of the antifraud strategies needed to protect profit margins, leaders may be able to improve the long-term sustainability of their firms. Grounded in the fraud diamond theory, the purpose of this qualitative single-case study was to explore strategies financial business managers use to prevent occupational fraud in Kingston, Jamaica. Data were collected from semistructured interviews and documents such as annual reports, training and development manuals, policy and procedure manuals, and financial performance reports. The participants were four managers who worked in a Kingston-based financial organization for a minimum of 3 years and experienced at least one fraud case. Using thematic analysis, three themes were identified, including auditing, internal controls, and human resource intervention. A key recommendation for action is for leaders to develop a robust ethical culture supported by a whistleblowing policy. The results may provide local and international financial sector business managers with insight on best implementing anti-fraud strategies, allowing them to experience greater profitability and business sustainability. Implementing these strategies may enable business leaders to create additional jobs and increase their investment in corporate social responsibility activities in their immediate communities.

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