Date of Conferral

2022

Degree

Doctor of Psychology (Psy.D.)

School

Psychology

Advisor

Jana Price-Sharps

Abstract

The relationship between parolees and parole officers can be complicated, as parole officers often have dual functions. Parole officers try to encourage positive behavior while still enforcing rules and regulations on parolees in an attempt to help a parolee make pro-social decisions. Many challenges can arise during community supervision that can make it difficult for a parole officer to help guide the parolee. In this study, parole officers’ perceptions were examined regarding supportive communication and how this can affect parolees’ behavior during community supervision. Minimal research exists about parole officers and how effective communication styles can impact parolees. Two theoretical frameworks, social cognitive theory and communication theory were used to underpin the research. Data were collected through semi-structured virtual interviews with 10 parole officer participants who have experience supervising parolees. Participants discussed the communication styles they used and their perceptions on successful strategies for assisting parolees. The collected data were analyzed using NVivo and the following themes were identified: (a) rapport, (b) supervision styles (authoritarian versus counseling), (c) safety training, (d) mental health training, (e) mental health needs, (f) criminogenic needs, and (g) success The results of this study have potential implications for positive social change by presenting opportunities to enhance relationships between parolees and parole officers to create more positive experiences during community supervision.

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