Date of Conferral

2022

Degree

Doctor of Business Administration (D.B.A.)

School

Management

Advisor

Warren Lesser

Abstract

Fraudulent business activities have the potential for adverse business outcomes. Speech pathology business owners who lack a robust fraud prevention strategy may subject their practices to severe civil and criminal penalties. Grounded in Wilhelm’s eight-stage fraud management lifecycle theory, the purpose of this qualitative multiple case study was to explore strategies speech pathologist business owners used to prevent Medicare claims fraud. The participants were five speech pathologist business owners from three practices in a western U.S. state who successfully implemented fraud prevention strategies. Data were collected using semistructured interviews and reviewing organization policies and procedures manuals. Three themes emerged using Yin’s five-step data analysis process: ethics policies, fraud prevention training, and techniques. One key recommendation is for speech pathologist business owners to ensure billing codes are cross-referenced with therapy notes to ensure the correct billing codes match the services rendered. The implications for positive social change include the potential to increase access to needed care for the Medicare population and reduce potential physical harm to patients.

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