Date of Conferral
2022
Degree
Doctor of Business Administration (D.B.A.)
School
Business Administration
Advisor
Annie Brown
Abstract
Employee-to-employee workplace bullying continues to emerge in long-term nursing care institutions. Workplace bullying can lead to financial loss, high employee turnover, toxicity, and health problems which pose a disruptive challenge for some long-term nursing care leaders. Grounded in Weiss and Cropanzano’s affective events theory, the purpose of this qualitative multiple case study was to explore strategies long-term nursing care leaders use to eliminate employee-to-employee workplace bullying. The participants comprised six leaders from three long-term nursing care institutions in the United States Midwest region who successfully used strategies to eliminate employee-to-employee workplace bullying. The data were collected from semistructured interviews, company websites, policies, and other documentation. Through thematic analysis using Yin’s five phases analysis, three themes were identified: policy integrated with training, employee value and respect, and anti-bully awareness events. A significant recommendation includes employee value and respect, where management takes immediate problem-solving action to strengthen trust between management and employees. The potential implications for positive social change include developing institutional strategies to eliminate employee-to-employee workplace bullying and enhancing business operations to effectively deliver services to patients, families, and surrounding communities.
Recommended Citation
Bell, Marc A., "Strategies for Eliminating Workplace Bullying in Long-term Nursing Care Institutions" (2022). Walden Dissertations and Doctoral Studies. 13203.
https://scholarworks.waldenu.edu/dissertations/13203
