Date of Conferral
2022
Degree
Doctor of Business Administration (D.B.A.)
School
Business Administration
Advisor
Gwendolyn Dooley
Abstract
Consumers may avoid financial institutions that lack representation of underrepresented groups, severely impacting profitability. Grounded in the human motivation theory, the purpose of this qualitative descriptive study was to explore strategies to recruit underrepresented groups to middle and senior-level positions in the financial industry. The participants included six senior executives from the Eastern U.S. region financial institutions who implemented successful recruiting strategies for underrepresented groups to middle and senior-level positions. The data sources were semistructured interviews and a review of public organization documents. The three emerging themes from the thematic analysis were: mentoring programs, recruiting firms, and diversifying the pipeline. A key recommendation for financial leaders is to enhance senior leadership engagement to promote a diverse talent pipeline through networking and recruiting efforts. The implications for positive social change include hiring underrepresented groups from local communities to increase profitability and quality of service to customers.
Recommended Citation
Tavale, Natalie, "Strategies to Recruit Underrepresented Groups' to Middle and Senior Management Positions in Financial Services" (2022). Walden Dissertations and Doctoral Studies. 13118.
https://scholarworks.waldenu.edu/dissertations/13118
