Date of Conferral

2022

Degree

Doctor of Information Technology (D.I.T.)

School

Information Systems and Technology

Advisor

Jodine Burchell

Abstract

Many information technology (IT) managers have experienced challenges retaining high-tech professionals. Organization leaders lose investments of time and money when essential personnel leave. Grounded in the task-technology fit theory and the technology acceptance model, the purpose of this qualitative multiple-case study was to explore technology-focused strategies IT managers use to attract and retain IT professionals. The participants included five IT managers from five high-tech organizations who implemented strategies to attract and retain IT professionals. Data were collected from semistructured interviews and online resources. Thematic analysis revealed four themes: (a) using high-tech tools and alternative methods, (b) employing talent management techniques, (c) amplifying organizational culture, and (d) safeguarding employee well-being. A key recommendation is that IT managers use technology-based tools such as social networking sites, employment websites, employment search engines, employer-review websites, and e-learning platforms to gain global access, form connections, and build relationships with potential candidates. The implications for positive social change include the potential to contribute to the economic growth of local communities and expand the global reach of organizations.

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