Date of Conferral

2022

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Mohamed S. M. Hammoud

Abstract

Poor project planning can negatively affect the profitability of information technology (IT) projects. IT project managers in the banking industry who fail to improve project planning can observe a decrease in profitability. Grounded in the structuration theory, the purpose of this qualitative single case study was to explore effective strategies IT project managers use to improve project planning in the banking industry. Participants were four IT project managers in Abidjan-Ivory Coast who successfully used strategies to improve project planning in the banking industry. Data were collected from semistructured interviews and company documents relevant to IT project planning and analyzed using Yin’s five-step process. Five themes emerged: effective communication, effective risk management plan, scope management plan, schedule management plan, and cost management plan. A key recommendation for IT project managers is to use project management information systems and project reporting to share information with the project stakeholders. The implications for positive social change include the potential to sustain financial and economic development in the community through the successful implementation of IT projects.

Included in

Business Commons

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