Date of Conferral

2022

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

GREG N. UCHE

Abstract

AbstractSmall and medium-sized enterprises (SMEs) play an essential role in national and global economic growth. Lack of leadership strategies can negatively impact the sustainability and growth of SMEs. Business owners who implement appropriate leadership strategies can ensure the sustainability of their SMEs. Grounded in transformational leadership theory and sustainability development theory, the purpose of this qualitative multiple case study was to explore leadership strategies owners of SMEs use to ensure the sustainability of their organizations. The participants were four owners of SMEs within the four regions in Swaziland who successfully used leadership strategies to enhance the sustainability of their organizations. Data were collected using semistructured interviews, company archival documents, and notes. Thematic analysis yielded four themes: employee engagement and quality of service, listening and communication, performance review and reward system, and leadership style. A key recommendation is for SME owners to conduct annual performance reviews of their employees and generate an effective reward system to enhance business sustainability. The implications for positive social change include the potential to create job opportunities, provide social amenities and welfare, and support the economic development of regional communities.

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