Date of Conferral
2022
Degree
Doctor of Business Administration (D.B.A.)
School
Business Administration
Advisor
Kenneth Gossett
Abstract
Some supply chain managers at pharmaceutical companies lack strategies to digitalize integrated supply chain systems impacting their profitability. Digitalized supply chain management in a pharmaceutical company can help reduce operation costs, improve assets, enhance shareholders’ value, positively respond to customer demand, and generate profits. Guided by the theory of constraints, the purpose of this qualitative multiple case study was to explore strategies some pharmaceutical managers use to digitalize integrated supply chain systems to increase their profitability. The participants were five managers from four pharmaceutical companies in New Jersey with strategies to digitalize their integrated supply chain systems. Data collection included semistructured video conferencing interviews and publicly available company documents analysis. Data were analyzed using the six-step thematic process, and three themes emerged: (a) constraints or barriers in current supply chain system, (b) digital technology enablers, and (c) sustainable, resilient, and agile supply chain systems. The primary recommendation for pharmaceutical supply chain managers is to identify constraints and then follow a digital road map using digital enablers. Implications for positive social change include the potential to improve the delivery and quality of pharmaceutical products needed for patient care.
Recommended Citation
SHASHI, MANISH, "Digital Strategies to Improve the Performance of Pharmaceutical Supply Chains" (2022). Walden Dissertations and Doctoral Studies. 12554.
https://scholarworks.waldenu.edu/dissertations/12554
