Date of Conferral

2022

Degree

Ph.D.

School

Management

Advisor

Maja M. Zelihic

Abstract

The problem of inadequate potable water supply to all Lagos residents persists despite the efforts by Lagos Water Corporation (LWC), whose mandate is to provide adequate potable water to Lagos residents. This problem is important because of the high costs of the adverse effects of inadequate potable water supply to the populace. Some researchers have identified a declining state of Lagos water supply and others attribute the problem to lack of sustainable management and funding strategies by LWC. Using the systems theory lens, the purpose of this qualitative case study was to explore better sustainable management and funding strategies used by LWC, which would allow to provide adequate potable water to all Lagos residents. Data were collected in semistructured interviews of 20 senior staff of LWC, a focus group discussion of six independent water supply management experts in Lagos, and document review of LWC performance for data triangulation. The resulting transcripts were organized into codes and categories to generate the themes. Twenty-eight themes emerged, some of which include improving operational efficiency of existing waterworks, inviting private enterprises to participate in water supply, and using multidisciplary professionals on water projects. This study could contribute to positive social change, as adequate water supply to residents could improve their socioeconomic statuses, general wellbeing, and reduce unsafe-water-related diseases, and mortalities.

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