Date of Conferral
2022
Degree
Doctor of Business Administration (D.B.A.)
School
Business Administration
Advisor
LISA CAVE
Abstract
Medication administration errors occur in hospitals resulting in adverse negative effects, including deaths. Hospital leaders are responsible for promoting patient safety and reducing harm and costs from medication administration errors. Grounded in complex adaptive systems theory with Six Sigma, the purpose of this qualitative multiple case study was to explore strategies hospital leaders adopted to reduce the costs of medication administration errors. The participants were five hospital leaders who successfully reduced the costs of medication administration errors. Data were collected through semistructured interviews and a review of the hospital’s financial records. Through thematic analysis, four themes emerged: education, communication, use of technology, and continuous audits. A key recommendation is for hospital leaders to educate clinicians, maintain communication, use new technological devices to improve internal processes, and maintain audits. The implications for positive social change include the potential to improve the quality of care for people in the community.
Recommended Citation
ODILI, ANTHONY, "Exploring Strategies Hospital Leaders Use to Reduce Costs of Medication Administration Errors" (2022). Walden Dissertations and Doctoral Studies. 12492.
https://scholarworks.waldenu.edu/dissertations/12492
