Date of Conferral

2022

Degree

Doctor of Information Technology (D.I.T.)

School

Information Systems and Technology

Advisor

Dr. Gail Miles

Abstract

Securing patient health records within cloud-based health records is a critical security challenge for hospitals and healthcare organizations. Some information technology (IT) leaders working in the U.S. healthcare industry or hospitals are concerned with their patient cloud-based health records due to data breaches in their healthcare systems. Grounded in the task technology fit theory, the purpose of this qualitative pragmatic inquiry study was to explore strategies healthcare information leaders use to implement security procedures to protect patient health records on private cloud-based clinical information systems (CIS). The participants were six IT managers in metropolitan San Francisco Bay healthcare facilities. The data was analyzed using thematic analysis, and four themes emerged: the importance of security procedures and policies, security awareness, cyber security response strategy, and user training. A key recommendation to healthcare IT security personnel is to team up with their cloud-based application security administrators to review current security procedures to ensure their security protocols can mitigate cyber-attacks on their network application servers. The implication for positive social change is to offer hospitals the ability to protect healthcare systems with security procedures and provides patients with assurances that their information is secure.

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