Date of Conferral

2014

Degree

Ph.D.

School

Management

Advisor

David Gould

Abstract

Personal mobile devices are becoming integrated into the daily operations of business. Managers are realizing that employees who are allowed to use personal mobile devices to access corporate information systems may reduce costs as users buy their own devices. The problem was that managers have a limited understanding of the need to secure or support personal mobile devices. The purpose of this survey study was to examine the relationship between employees' desire to use personal mobile devices and corporation needs for security and support. Hypotheses were tested by examining the relationships between the requirement to support and secure personal mobile devices as the independent variables and the desire to use personal mobile devices as the dependent variable. The theoretical framework for the study included the IT product life-cycle management theory, IT security-management theory, and IT strategic-management theory. Survey data were collected from a convenience sample of 108 employees at the study-site organization from an estimated population of 170. Basic linear regression analyses performed found a correlation coefficient of 0.905 indicating the variables are highly correlated. This finding indicates that if personal mobile devices are given access to corporate information systems, then support and security will be necessary for successful operations. If the relationship between internal factors and operational success is clearly documented, organizations may be able to use the data to justify incorporating personal mobile devices within their own corporate information system to reduce costs, improve productivity, and increase employee satisfaction, thereby making a positive contribution to society.

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