Date of Conferral
2022
Degree
Ph.D.
School
Nursing
Advisor
Leslie Hussey
Abstract
Emotional intelligence (EI) is defined as the capacity to recognize and manage emotions and feelings to guide behaviors which is an ability that is crucial for nurse mangers to possess. Understanding the key factors for predicting emotional intelligence in nurse managers may influence hiring practices and the appointment of managers who will influence job satisfaction, employee engagement, retention, and turnover. The purpose of this quantitative predictive correlational study, guided by King’s theory of goal attainment and Mayer and Salovey’s four-branch ability model of EI, was to determine whether age, years of experience as a nurse, and years of experience as a nurse manager predict the EI scores of nurse managers. The participant sample was a group of 77 Florida nurse managers with at least five direct reports. The instrument used to assess the nurse managers’ EI was the Self-Rated Emotional Intelligence Scale. Pearson’s correlation test was performed for all three independent variables and the EI scores along with multiple regression and analysis of variance testing. The results demonstrated no statistical significance and a limited (3.4%) influence of age, years of experience as a nurse, and years of experience as a manager on the EI scores of nurse managers. However, years of experience as a nurse and whether leadership styles of nurse managers predict EI scores warrants further investigation. Understanding the key factors for predicting EI in nurse managers could result in positive social change by improving job performance and satisfaction at the individual level and influencing hiring practices at the organizational level.
Recommended Citation
GURSKY, PATRICIA, "Age and Experience as Factors for Predicting Emotional Intelligence in Nurse Managers" (2022). Walden Dissertations and Doctoral Studies. 12379.
https://scholarworks.waldenu.edu/dissertations/12379
