Date of Conferral

2021

Degree

Doctor of Information Technology (D.I.T.)

School

Information Systems and Technology

Advisor

Jodine M. Burchell

Abstract

Dependence on digital technology increases cyber-related risks for maritime industries. As a result, the U.S. Coast Guard network is challenged with maritime cybersecurity, both economically and for national security. Grounded in the general systems theory, the purpose of this multiple case study was to explore strategies information technology (IT) specialists use to implement standard practices for ensuring cyber security. The participants included six IT specialists who have successfully implemented standard practices for maritime organizations in Virginia and West Virginia. Data were collected from individual semistructured interviews and a review of 12 external organizational documents available to the public from IT specialists. The data were analyzed using thematic analysis, and three major themes emerged (a) adhering to network compliance, (b) promoting adopting cybersecurity standards and best practices, and (c) enhancing cybersecurity awareness and policies. One recommendation is for organizations to provide a strategic plan, incorporate network segmentation, and adopt crucial strategies as best practices. The implications for positive social change include the potential reduction of unauthorized exposure to maritime industry operations, improved cybersecurity awareness to better cyber-related practices, and privacy protections for the targeted population.

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