Date of Conferral

2021

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Rollis Erickson

Abstract

AbstractLow employee performance can hinder productivity in the Nigerian public sector. Leaders of public sector organizations in Nigeria who lack strategies to increase employees’ performance experience decreased productivity. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies leaders in the Nigerian public sector used to increase employee performance. Participants were four public sector leaders in Nigeria who successfully developed and implemented strategies to increase employee performance. Data were collected from semistructured interviews and internal and external documents, such as training programs, training calendars, meeting agendas, staff letters of recommendation, and staff handbooks. Thematic analysis was used to analyze the data. Five themes emerged: (a) communication, (b) leadership by example, (c) on-the-job training, (d) motivation, and (e) teamwork. A key recommendation is for public sector leaders to implement on-the-job training and promote teamwork to motivate employees to achieve higher performance levels. The implication for positive social change includes the potential to increase employment opportunities and improve the quality of life for the populace in communities.

Included in

Business Commons

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