Date of Conferral

2022

Degree

Ph.D.

School

Management

Advisor

Daphne Halkias

Abstract

A literature gap exists on organizational context challenges facing meso-level public sector managers that undermine retention of millennial talent. Scholars recommend that this gap should be addressed in theoretical and empirical research. The purpose of this study was to understand public sector managers’ perceptions on how organizational context challenges in their public sector agencies undermine talent management implementation with millennial employees. A single case study with an embedded unit design was used to address the literature gap, and qualitative data from 15 semistructured interviews, reflective field notes, and archival data were collected to answer the central research question. This study was framed by Gallardo-Gallardo et al.’s concept of contextualized talent management and Kravariti and Johnston’s concept of generational factors influencing public sector talent management. Thematic analysis of data from the interviews revealed 15 themes encased in the following five coding categories: (a) public sector policies undermine talent management with millennial employees, (b) internal organizational context challenges of the public sector, (c) external organizational context challenges of the public sector, (d) successfully applied strategies for millennial talent retention in the public sector, and (e) changes needed in public sector policy to retain millennial talent. The results of this study can promote positive social change in public sector management by offering recommendations on developing effective talent management strategies to retain valuable millennial talent and build a sustainable workplace for a younger and diverse workforce.

Share

 
COinS