Date of Conferral

2022

Degree

Ph.D.

School

Management

Advisor

Raghu Korrapati

Abstract

U.S. Army leadership published doctrinal directives regarding knowledge management and knowledge sharing principles for organizational implementation. Despite implications for the national security mission of the Army, the logistic community has not uniformly executed these principles. The purpose of this study was to determine why Army logisticians have not uniformly adopted knowledge sharing. The conceptual framework for this explanatory case study consisted of the Baconian method of research-then-theory using abductive reasoning. The research question was used to examine the possible challenges facing logisticians in the adoption and implementation of knowledge sharing. The conceptual lens for this framework comprised recording adequate engagement interviews, identifying ideas, and member checking with 11 senior officer and enlisted Army logisticians. The coding process consisted of using HyperResearch software and open coding. Through the constructivist data analysis approach, four major themes (directives, function, trust, and education) and three minor themes (holistic, sender/receiver, and innovation) emerged. The results indicate that the Army logistics community lacks a uniform plan for adopting stated principles. The results found noteworthy implications of knowledge blindness, facility security limitations, and indifference to innovation. Findings indicate a need for increased awareness, additional clearance quotas, and trust of subordinates. This research has significance for positive social change regarding national security implications for proactive planning by the Army Logistics Branch using organizational-wide knowledge management and knowledge sharing implementation.

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