Date of Conferral

2023

Degree

Doctor of Public Administration (D.P.A)

School

Public Policy and Administration

Advisor

Mark Gordon

Abstract

There was a gap in fire station response times in a Pennsylvania township. Although there were two fire stations located in the township, one area was contractually serviced by a nearby borough. Stations are staffed by volunteers, which creates problems with coverage and timely responses. The “nine-minute-90%-of-the-time” National Fire Protection Association standard was not always achieved. The purpose of the study was to determine what gaps in fire station response times or coverage existed. A risk-based methodology was used to develop a baseline in standards of coverage. Using a risk methodology with historical data helped in informing issue identification. This resulted in the establishment of identified demand zones. Subject matter expert interviews were conducted to further identify concerns. Findings drawn from collected data, along with analysis, were used to develop courses of action. Using this model assisted authorities and leaders in improving response metrics, which can decrease loss of life and property damage, leading to lower insurance costs, increased property value, future development of the area, and added value to the community. Throughout the study, focus was mainly on response times and coverage; however, it quickly became clear alternatives would need evaluated since the area is comprised of volunteer firefighters. This resulted in a nuance that if a fire station were to be built, staffing would not be available to man the station. The primary finding focused on staffing versus relocation or establishment of a new fire station within the corridor itself. Findings may be used by administrators for positive social change in developing better service for the public.

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