Date of Conferral

2023

Degree

Ph.D.

School

Psychology

Advisor

Derek Rhode

Abstract

Many American veterans return to the civilian workforce and report having problems reintegrating into society, as well as finding their role in the new corporate social realms. Over 80% leave their civilian jobs within the first two years of employment, and over 70% report experiencing feelings of loneliness. Recently, the World Health Organization reported that the lack of perceived social inclusion also has a significant economic impact on both individuals and societies. A quantitative, nonexperimental methodology was used to examine the moderating relationship of social inclusion on the relationship between job employee turnover intentions of post-9/11 enlisted veterans. This study used the job satisfaction survey (JSS), the revised 10-question social provision scale (SPS-10R), and the turnover intention scale to survey the turnover intentions and perceptions of job satisfaction, loneliness, and social isolation (N =58) of self-reported enlisted post-9-11 enlisted veterans. Based on data analysis, there was not a statistically significant moderating relationship between the variables. However, the results did reveal that there was a strong positive correlation between social inclusion perceptions and job satisfaction. Although not related, it should be noted that participants reported ambivalent feelings (M = 132.00, SD = 12.697) towards their current jobs and nearly 60% reported planning on leaving in the future, and female veterans ages 27-32 report higher levels of perceived loneliness. The results of this study have the potential to lead to improvements in the transition process for veterans, improved hiring and retention practices, as well as create an opportunity for open dialogues to dispel misconceptions between civilians and veterans.

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