Date of Conferral
2023
Degree
Doctor of Business Administration (D.B.A.)
School
Business Administration
Advisor
LeVita Bassett
Abstract
Increasing financial regulations compliance costs have the potential for adverse business outcomes for community banks. Community bank managers are concerned about increasing financial regulations compliance costs because it is the number one predictor of community banks’ failures. Grounded in the resources-based view theory, the purpose of this qualitative single case study was to explore strategies that community bank managers use to mitigate increasing financial regulations compliance costs. The participants were 10 community bank managers and senior staff of a community bank in Maryland who successfully mitigated increasing financial regulations compliance costs. Data were collected using semistructured interviews and reviewing the organization’s internal documents. Through thematic analysis, four themes were identified: training, leadership, proactive approach to regulations, and organization retooling. A key recommendation is for community bank managers to stimulate employees’ innovation and creativity skills through the mediating role of a transformational leadership style. The implications for positive social change include the potential for community banks to improve revenues and profits so they can contribute to the development of the local community they serve.
Recommended Citation
Ngini, Therese Hortense, "Strategies Community Bank Managers Use to Address Rising Financial Regulations Compliance Costs" (2023). Walden Dissertations and Doctoral Studies. 11791.
https://scholarworks.waldenu.edu/dissertations/11791
