Date of Conferral

2022

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Dr. Levita Bassett

Abstract

Employees within the nonprofit sector who voluntarily depart from an organization can have unfortunate financial implications. Nonprofit leaders are concerned about voluntary turnover, which can be costly due to replacing employees. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore strategies nonprofit leaders use to reduce voluntary employee turnover. The participants were three nonprofit leaders from the Houston area who have experience reducing voluntary employee turnover in the nonprofit sector. The data were collected using semi-structured interviews. Three themes were identified through thematic analysis: (a) employee retention strategies, (b) employee incentives, and (c) organizational evaluation strategies. A principal recommendation is for nonprofit leaders to incorporate incentive programs comprised of competitive compensation, SMART Goals, and professional development. The implications for positive social change include the potential to increase employee retention rates and charitable contributions to the local community.

Included in

Business Commons

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