Date of Conferral

12-2021

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Craig Martine

Abstract

Failure to identify and implement strategies to address the needs of the Millennial workforce can lead to a decrease in productivity in the organization. The increasing number of Millennials in the workforce creates a challenge for many business leaders in maintaining or surpassing the productivity levels found in organizations where the baby boomer employees are the majority. Grounded in transformational leadership theory, the purpose of this qualitative single case study was to explore the strategies that warehouse supervisors use to enable Millennial employees to maintain or surpass productivity levels in organizations. Interviews were conducted with six warehouse supervisors who had experience implementing strategies to enable Millennials to enter the workplace to maintain or surpass the productivity levels of the baby boomers. The data collection process included semistructured interviews and document reviews. Data were analyzed using Yin’s 5-step analytic techniques, which resulted in the emergence of three themes: (a) communication, (b) teamwork with mentorship, and (c) training. Key recommendations for business leaders are to develop an effective line of open communication, establish a teamwork environment, and establish effective and continual training. The implications for social change include the improvement of the community’s well-being by promoting families’ financial well-being in the community.

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