Date of Conferral

1-1-2021

Degree

Ph.D.

School

Psychology

Advisor

Derek M. Rohde

Abstract

For many organizations, the cultural demographics of the workforce reflect the growing diversity of the global workforce. Effective intercultural interactions require individuals to have several personal psychological resources, including cross-cultural psychological capital (PsyCap). Without such resources, employees may not have the ability to effectively work with individuals from other cultures, making working in these environments stressful. These stressful situations may negatively impact employee commitment levels, potentially increasing turnover rates. The purpose of this study was to explore the influence that employees’ cross-cultural PsyCap has on their organizational commitment (OC) as indicated by the three-component model of OC. To date, researchers have not explored the influential relationship between cross-cultural PsyCap and OC; this study aimed to fill that gap using health care employees. This quantitative study collected data from 382 participants through online surveys and used partial least squares, structured equation modeling (PLS-SEM) to analyze the cross-cultural PsyCap and OC relationships. After measurement and structural model evaluation, findings indicated statistically significant positive relationships between cross-cultural PsyCap and affective and normative commitment. Additionally, findings showed no significant difference in the relationship based on the employees’ type of employment. The results of this study may provide positive social change through insights to organizations concerning the positive organizational outcomes (i.e., OC) that organizations can achieve through increasing cross-cultural PsyCap through training and development sessions.

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