Date of Conferral

2021

Degree

Doctor of Public Administration (D.P.A)

School

Public Policy and Administration

Advisor

Gerald Regier

Abstract

This professional administrative study created Institutional Learning Outcomes (ILOs) for a publicly funded postsecondary institution located in the southern part of Ontario, Canada. The university was created in the early 2000s and was the first publicly funded university in Ontario to open in over 40 years. The university shares a campus location with a college and was created with a special mission to provide career-oriented university programs and to provide opportunities for college graduates to complete a university degree. The university has been on a trajectory of immense growth. The focus to this point has been building from the ground up. As a result, the university has just begun to think about ways to better integrate strategic planning as the university enters the next phase in its development. This study was conducted with a focus on post-new public management using a public value approach. It examined and defined the strategic focus of the university in the next phase of development through the creation of ILOs. The ILOs were developed through qualitative interviews conducted with staff and faculty. To develop the ILOs, the participants were asked their opinions on the skills, values, and attributes they would like the institution to be known for as they prepare graduates for success in today’s world and the world of tomorrow. The data were analyzed using content analysis. This resulted in the creation of 4 ILOs delivered to the client organization in a governance report. The study’s findings may be used by the university administration to drive positive social change for students and the community by adopting the ILOs.

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