Date of Conferral
2021
Degree
Doctor of Business Administration (D.B.A.)
School
Business Administration
Advisor
Daniel Smith
Abstract
AbstractHealthcare organizations may incur significant losses of productivity and profit because of the absence or incomplete implementation of Electronic Health Records (EHRs). EHRs are important to healthcare leaders because they enhance communication between providers and patients, reduce unnecessary costs, and increase adherence to clinical guidelines. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies that some successful healthcare leaders used to leverage EHRs in their organization to increase profit and productivity. The participants were nurse managers from four healthcare organizations that successfully implemented an EHR system in Georgia. Thematic analysis was used to analyze the data from semistructured virtual interviews and public organizational documents. Four themes emerged: the importance of effective communication between EHRs, usability of software for EHRs, requiring accurate documentation, and additional training for the medical staff. The key recommendation of the study is to ensure that the medical office staff effectively communicate with other providers to provide smooth transitions of a patient’s care. Implications for social change include improving efficiencies through coordination of healthcare services, enhancing clinical decision making, and providing better healthcare at a lower cost to patients.
Recommended Citation
Thomas, Danessa, "Healthcare Leader Strategies for Leveraging Electronic Heath Records" (2021). Walden Dissertations and Doctoral Studies. 11235.
https://scholarworks.waldenu.edu/dissertations/11235
