Date of Conferral

2021

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Ronald Black

Abstract

Middle and senior-level healthcare managers lack physician engagement strategies to help avoid physician burnout. Many physicians leave the healthcare profession due to disengagement, which could cause a significant healthcare crisis. Grounded in the transformational leadership theory, the purpose of this qualitative single case study was to explore the engagement strategies healthcare middle and senior-level managers used to help avoid physician burnout. Participants comprised seven middle and senior-level healthcare managers with a minimum of five years of employee management experience who effectively used physician engagement strategies to help avoid physician burnout at a Central Pacific United States healthcare organization. Data were collected from semistructured interviews via telephone, reflective journal, and publicly available media and organizational documents. Thematic analysis was used to analyze the data. Three themes emerged: developing meaningful relationships, encouraging career progression and professional development, and fostering a culture of understanding. A key recommendation for middle and senior-level healthcare managers is to take the time initially to get to know the goals of each physician. The implication for positive social change includes implementing success strategies for increased physician engagement in helping to address socioeconomic disparities for patients within the community who can benefit from healthier lifestyles.

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